CANCELLATION POLICY

Each client’s appointment is very important to me. I take great care to ensure scheduling is handled efficiently so that clients receive the level of service and professionalism that they deserve when they book. Cancellations I understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, I require that you notify me at least 48 hours in advance. This helps me protect my time as well as the clients, and ensures that I can continue to deliver exceptional service. Cancellations and rescheduled appointments without 48 hours notice will incur a cancellation fee of 50% of the service price. Missed appointments (“no-shows”) will be charged 100% of the service price. This fee is non-refundable and can not be put toward any future services. Appointments booked within 48 hours of the scheduled appointment may be canceled or rescheduled no later than 24 hours prior to the scheduled appointment time without incurring a cancellation fee of 50% of the service total. I understand having a busy schedule, and allow a grace period of 10 minutes after your scheduled appointment time. If you are more than 10 minutes late to your appointment, we may need to reschedule or modify your appointment to accommodate your service(s). If I do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 100% of the service total. Agreement By booking an appointment with me, you acknowledge that you have read and understood my booking and cancellation policy and agree to be bound by the terms and conditions stated above.